SHIPPING & RETURNS

Shipping Policy

After we received your order we normally ship your order whitin the next 48 hours. Within Austria we normally ship with Post AT (Tracked) and to Germany we ship with Hermes (Tracked) and in the Rest of the EU with Post. 

After we shipped your order you will receive your tracking number.

Estimated Shipping duration:

Austria: 1-3 Weekdays

Germany:

Rest of EU:

Shipping Costs:

Germany: 9€

Rest of EU: 12€

If you live outside the EU please contact us at shop@catism.at

Maybe we can manage to ship to your country!

Return & Exchange Policy

You can return your order whitin 14 Days without any particular reason. If you want to return your order please contact us on this email: shop@catism.at

If your ordered product is damaged or has a quality defect please contact us. If possible you will receive a new product or you get a full refund.

For further questions email us at shop@catism.at

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